Terms
WELCOME TO THE LEXECUTESTORE
Lexecute Industries hereinafter to be referred to as “the Firm” or “Lexecute” and its website “https://lexecute.store/”, hereinafter to be referred to as “the Website” permit you access to this website subject to the terms and conditions detailed hereinafter. Please read these conditions with due care and diligence before using the the website (https://lexecute.store/) Your use of the website will make it evident that you have gone through all the terms and conditions properly and you agree with the same and at the same time you agree to be bound by these conditions. Further, you also agree to abide by all the direct / implied terms and conditions, put on the Website portal and / or App as well as the sites that open with ancillary links.
Lexecute Store. Makes it clear that the contents placed herein are in the form of electronic record as provided in The Information Technology Act, 2000, "hereinafter to be referred to as the IT Act”, and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) under IT Act which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website and application. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name https://lexecute.store/ ("Website and application") is an e-commerce portal owned and operated by Lexecute Industries, having its registered office at C 240-241, Pandav Nagar, Delhi-110092 (India). Your use / access of the Website and application, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules of Lexecute “Terms” posted on the Website and application from time to time. These Terms apply to all users (whether Registered user or Guest User) of the Website and application.Again, you are hereby reminded to read the Terms and conditions very carefully before using the Website and application since your use of the Website and application is subject to your acceptance of and compliance with the Terms and conditions. If you do not agree or if you are not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies of Lexecute, please do not click on the "I Accept" button / check box or on the "Continue" button or the "Pay Now" button and do not use the Website and application. By subscribing to or using the website and application or any of our services through the Website and Application you agree that you have read, understood and are bound by the Terms, Policies, directions of Lexecute Industries regardless of how you subscribe to or use the Website and Application. This Agreement comes into effect upon your "Acceptance" of these terms and conditions ("Terms") however Lexecute Industries. at its sole discretion reserves its right not to accept a user from registering on the Website and Application without assigning any reason thereof.
The Terms and Conditions are as hereunder:
1. Age and Eligibility:
To register with & shop with lexecute.store website and Application, you must be eighteen years of age or over and at the same time you should be of sound mind and be capable to contract in terms of the provisions of the Indian Contract Act and other applicable laws. Our website and application is not meant for children under the age of 18. If we become aware that a child and / or customer is under the age of 18 and / or is incompetent to enter into contract as mentioned above, but has registered and / or is using our Website and application, we are entitled to remove his or her account from our system and cancel any order placed by him or her without any explanation.
2. Account Details, Responsibility and Maintenance of Personal Data:
You can use the services offered by the Website and application as a "Registered User". As part of the registration process on the Site, Lexecute may collect certain personally identifiable information about you including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us in “Your Account” area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on the Lexecute website area meant for that purpose. Lexecute.store reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
3. Veracity of Information:
The User hereby affirms that the information provided by him / her is true, correct and complete to the best of his / her knowledge and belief. The User agrees and undertakes that he / she will be solely responsible in the event of any inaccuracy or deviation therefrom at a later stage. The User agrees to comply with all applicable laws in connection with the use of the Website and application, as well as such further conditions as may be added in any written or on-screen notice from us.
4. Good Behaviour and Conduct:
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Lexecute.store, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following purposes:
(a) for fraudulent purposes, or in connection with a criminal offense or other unlawful activity;
(b) to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam;
(c) to cause annoyance, inconvenience or needless anxiety.
(d) to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website and application.
Further, you agree and undertake not to display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which you do not have any legal right;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner what so ever;
(c) harms minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy;
(e) violates any law for the time being in force;
(f) impersonates another person;
(g) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(h) contains any Trojan horses, worms, time bombs, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
Further, Further, You, as a Buyer / User, understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with Lexecute.store to purchase the products and /or services from Lexecute website and / or Application and pay the transaction price to Lexecute using appropriate Payment Facility.
You, as a Buyer / User, do understand that the all payment facility may not be available in full or in part for certain category of products and for certain locations and hence you may not be entitled to use that Payment Facility in respect of the transactions for those products or locations.
AND , You, as a Buyer / User, also understand that reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website and application is not permitted.
5. Availability of Website and application and its services:
The Website and Application is controlled and operated by Lexecute from India for specified locations and Lexecute makes no representation that the materials are appropriate or will be available for use in other locations. If you use this website / Application out of India or at places other than specified on the Website, you are entirely responsible for compliance with all applicable local laws.Lexecute may have several other websites and applications offering products, services, content and various other functionalities (collectively the "Services") to specific regions worldwide. The Services offered in one region may differ from those in other regions due to availability, local or regional laws, shipment and other considerations. Lexecute does not make any warranty or representation that a user in one region may obtain the Services from the Lexecute site in another region and Lexecute may cancel a user's order or redirect a user to the site for that user's region if a user attempts to order Services offered on a site in another region. Information that Lexecute publishes on the World Wide Web may contain references or cross references to Lexecute products, programs and services that are not announced or available in your country or region. Such references do not imply that Lexecute intends to announce such products, programs or services in your country or region.
6. Privacy Norms:
Please review our Privacy Norms, which also govern your visit to lexecute.store, to understand our practices. The personal information / data provided to us by you during the course of usage of lexecute.store website and / or Application will be treated as strictly confidential and in accordance with the Privacy Norms and other applicable laws and regulations. If you object to your information being transferred or used, please do not use the website and / or the Application.
7. Access to Lexecute Website and / or Application and respective Permission:
We will do our best to ensure that availability of the website should be uninterrupted and that transmissions should be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
Lexecute grants you a limited, revocable permission to access and make personal use of this Website and application, but not to download or modify it, its Contents or any portion of it, except with express written consent of Lexecute. This permission does not include any resale or commercial use of this website and / or Application or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website and application or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools. The use of the Website and application and its Contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content. Including the content but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Website and application are original to Lexecute and are owned and controlled or licensed by us, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights.
Except as expressly provided in Terms of Use, no part of the Website and application and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website and application or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.
8. Offer, Acceptance and Contract qua Products/Services:
All products/services and information displayed on Website and application constitute an "invitation to offer". Your order for purchase constitutes your "offer". All orders placed by you on the Website and application are subject to availability and acceptance by us and conditional on your acceptance and adherence to these terms and conditions.
As stated above, our publication on website / application is not ‘Offer’ rather only ‘invitation to offer’ and your order is an offer to us to buy the product(s). We will confirm our acceptance of your offer either through an e-mail / SMS or through shipment of the items you requested.
Upon placing an order, you will receive an e-mail confirming receipt of your order with details (the "Order Confirmation E-mail"). The Order Confirmation E-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. Our acceptance to your offer takes place and the contract of sale for a product ordered by you concludes only upon actual dispatch of products to you and an e-mail confirmation in that regard is sent to you (the "Dispatch E-mail"). We, at our sole discretion, reserve our right to limit the quantity of items and cancel any order, even after acceptance. Lexecute has complete right to accept or reject an order placed online. No act or omission of Lexecute prior to actual dispatch of the product(s) ordered will constitute an acceptance of your offer. You hereby agree not to dispute the discretionary decision of Lexecute in this regard.
9. Applicability of Prospective Terms with retrospective effect:
You will be subject to the policies, conditions and Terms of use in force at the time that you use the website and application or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).
10. Communication and e-communication:
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from specified locations. You further agree and acknowledge that Lexecute is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on lexecute.store. When you place an order on our Website and application or send e-mails to us, you are communicating with us electronically so you must provide a valid mobile phone number / email address and your address while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Website and application or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
11. Obligations for Communication:
(a) You shall not acquire any ownership rights by downloading material /Contents from this website and application.
(b) You shall read the Terms and policies of website and application and agree to accept the Terms before use of Website and application.
(c) You shall abide by the Terms and Policies of Website and application.
(d) Neither copy or modify the Contents of the website and application nor use the Website and application for commercial purpose.
(e) You shall purchase the product(s) from this Website and application for your internal / personal purpose and not for resale by you or any other person.
(f) You shall comply with all applicable laws in connection with your use of the Website and application, and such further limitations as may be set forth in any written or on-screen notice from us.
(g) You shall not refuse to accept the delivery of the Products under your order upon delivery except for damages and deficiencies
(h) You shall authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website and application.
12. Authenticity / Exactness / Accuracy of product:
We have made significant efforts to accurately display the colours / dimension / specification of authentic products that appear on the Website and application. However, we do not warrant/guarantee that product description or other content of this Website and application is authentic, accurate, complete, reliable, current, or error-free. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours, dimension, specifications of products offered on this Website and application.
13. Copyright:
All Contents included on the website and application, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Lexecute, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. All software used on this website is the property of Lexecute, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws. You may not systematically extract/ or re-utilise parts of the contents of the website without Lexecute and / or its affiliate’s (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Lexecute and / or its affiliate’s (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial parts of this website (eg: prices and product listings) without Lexecute and / or its affiliate’s (as may be applicable) express written consent.
14. Trademarks:
The trademark ‘Lexecute’, its logo and all products and logos denoted with TM are trademarks owned or registered trademarks of Lexecute or its affiliates. Lexecute’s / lexecute.store’sgraphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Lexecute and the same cannot be used in connection with any product or service that does not belong to Lexecute, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lexecute. All other trademarks not owned by Lexecute that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lexecute.
15. Intellectual Property Right:
Lexecute and its affiliates or its content suppliers respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us with your concerns.
16. Delivery/Shipment of Product:
Delivery of the Products under your Order in the Website and application shall be made as per our Delivery/shipment policy mentioned on the website. Title of the Product shall pass on to you upon receipt of payment.
17. Limitation on Liability:
In no event shall we or our affiliates be liable for any special, indirect, incidental, consequential or exemplary damages including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website and application, its services or this User Agreement whatsoever, whether in an action of contract, negligence or other tortious action. Without prejudice to the generality of this section the total liability of Lexecute to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. However in case of missing a delivery in transit, our liability is limited only to delivery at a later agreed time at no additional charge.
18. Amendments:
Lexecute reserves its right to amend the Website and application, Policies, Conditions or Terms of use and at any time without prior notice. All such updates and amendments shall be posted on the Website and application and will be effective from the time of its posting on the Website and application. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement, Terms and Policies.
19. Severability:
If any of these Terms is deemed invalid, void or unenforceable in whole or in part for any reasons, such invalidity or unenforceability condition or part thereof will be deemed severable and will not affect the validity and enforceability of any remaining condition or part of such condition / Terms.
20. Indemnification:
You agree to indemnify, defend and hold harmless us and affiliates including employees, directors, officers, agents and their successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us arising out of your actions or inactions or result from your breach of the Terms and Conditions herein or any document incorporated by reference/hyperlink or infringement of intellectual property rights or your violation of any law, rules or regulations or the rights of any third party. Further, you hereby expressly release Lexecute and / or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the Manufacturers / Brand owners of the Products purchased through the website and application and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
21. Price Policy:
Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice by Lexecute. We strive to provide you with the best prices possible on our Website and application. All the products listed on the Website and application will be sold at Indian Rupees either at Maximum Retail Price (MRP) (inclusive of all taxes) or at an Offer / discounted price with taxes, unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged to you on the date of delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food products prices do change on a daily basis. In case of products such as Fresh Food, Vegetables and Fruits etc. the delivered weight may have variance and product will be billed accordingly on the actual weight. There may be cases where M.R.P. of the product delivered is different from the M.R.P. quoted / reflected on the Website and application due to various reasons including time lag in updating prices post changes in M.R.P. or product belonging to a different batch or different M.R.P.s being used by manufacturers in different regions. Despite our best efforts, there may be an instance of mispricing of items in our catalogue / offer on Website and application. However, we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, you may return at the time of delivery or we may not supply the product unless the problem get resolved and if you do not want to purchase the Product in such higher price we shall cancel your order and refund you the amount paid by you for such cancelled transaction as per existing refund policy.
Our online price may not match with offline price at store. You shall not raise any dispute on the same.
22. Payment Policy:
Lexecute offers you multiple payment options both online and offline however Lexecute reserves its right to add or delete any mode of payment without any prior notice. Here are the following modes:
A. Offline Payment Mode:
Cash on Delivery (CoD) - Buyer needs to make payment in cash to the delivery person at the time of receipt of delivery of the Products at its delivery location. For CoD Payment option, maximum order value is Rs.19000/- However Lexecute can change this limit without further notice.
Food Coupons on Delivery -- Food Coupons shall be accepted at the sole discretion of Lexeccute against value of Ready to Eat / certain category of food items on the invoice at the time of Delivery of Products at the delivery location. Items permissible for purchase through food coupons shall change without prior notice and you shall have the option to cancel the item/order or shall pay in cash or card.
Card on Delivery:A mobile EDC machine may be made available at your door step to facilitate payment by Credit / Debit Card. However due to prevailing network condition in your area or any technical glitch in the equipment or due to any other reason if the EDC terminal is not able to collect the payment, you shall make payment by cash.
In cases where payment is attempted but remains unsuccessful and a successful charge slip does not get generated, you shall make the payment in cash for that particular order. In certain cases though you may receive a payment confirmation sms from your bank, the amount generally gets reversed in the same account. You may raise the incident with customer care number on the back of card to reverse the amount in case of unreasonable delay, Lexecute will not be responsible for such failed attempts due to any network or technical reasons. We on our part, upon request of customer, after due verification with our back end team may give a written confirmation of the non-receipt of payment for you to appropriately take up with card issuing bank.
B. Online Payment Mode:
(a) Debit Cards
(b) Credit Cards
(c) Wallet Payment
(d) Net Banking
Acceptance of Payment:
We accept payments made by most of the major credit/debit cards issued in India. Acceptance of card payment is at the sole discretion of Lexecute and you may be asked to submit copy of photo identity proof too. However Lexecute reserves its right to deny acceptance of card payment without any prior notice. We don't accept internationally issued credit/debit cards and certain cards issued by banks in India too.
Order:
You can place your order with us either on our Website and application or over phone and choose any of our payment modes made available to you. In case of payment to be made offline, Buyer needs to pay the invoice amount in cash / coupon / card at the time of delivery of the Product at its doorstep/preferred location. Orders will be processed for shipment/delivery upon selection of your preferred delivery location, date and time and confirmation by us. Lexecute may change maximum order value of COD and items/locations available for COD without prior intimation.
Lexecute reserves its right to change the price of any product in the Website and application any time without any notice. Prices stated at the time of an order is placed shall apply in respect to that order.
Certain Payment Conditions:
While availing any of the payment method (s) available on the Website and application, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to Lack of authorization for any transaction/s; or Exceeding the present limit mutually agreed by you and your issuing bank; or Any payment issues arising out of the transaction; or Decline of transaction for any other reason/s. All payments made against the purchases of products on Website and application by you shall be in Indian Rupees only. Website and application will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website and application. You represent and confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid credit card details to carry out a transaction on the Website and application. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. In case of payment made through online, before shipping / delivering your order to you, we may request you to provide copy of photo identity proof document as acceptable to Lexecute to establish your ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users. Lexecute reserves the right to impose limits on the number of transactions which Lexecute may receive from an individual valid credit/debit/ valid bank account and reserves the right to refuse to process transactions exceeding such limit. Lexecute also reserves its right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with Lexexcute or breach/violation of any law or any charges imposed by bank or breach of any policy. Lexecute may do such checks as it deems fit before approving the buyer's order ) for security or other reasons at the discretion of Lexecute. As a result of such check if Lexecute is not satisfied with the creditability of the Buyer or genuineness of the transaction, it will have the right to reject such order. Lexecute may delay dispatch or cancel any transaction at its sole discretion, if Lexecute is suspicious of any Buyer's authenticity or activity or if the Buyer is conducting high transaction volumes, to ensure safety of the transaction. Further, in cases where the payment of an online order does not get successfully communicated to our system due to any network or technical issue between intermediary, bank or payment gateway, the order shall not be processed and a refund will be initiated for the same. However in an unsuccessful attempt if the customer’s account gets debited, such amounts generally gets auto reversed in the same account. However Lexecute shall not be held responsible for such amounts debited in unsuccessful attempts and customer can raise reversal request with their bank should there be any unreasonable delay in refund.
Buyer acknowledges that Lexecute will not be liable for any damages, interests, claims etc. resulting from not processing a transaction or any delay in processing a transaction which is beyond control of Lexecute.
POLICY QUA RETURN, EXCHANGE, CANCELLATION & REFUND:
Return & Refund Policy:
We endeavour to provide the best quality products every single time you order with us. We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product. At the time of delivery, we will take the returned product back with us and if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases. After the delivery, the amount shall be refunded to you through the same mode of payment or via credit to your store credit account which can be used for subsequent purchases. Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the product(s), purchased from us under your order maximum within 3 days from delivery. However, for perishable items, this limitation of return in only 1 day from delivery.
We do not make any cash refunds. In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. The amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you. Alternatively at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
Exchange Policy:
All products listed on our Website and application can be exchanged or returned subject to the following conditions:
Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange you must return the product to us in the same original condition as is supplied by us.
A Product shall not be returned / exchanged if it is damaged due to mishandling or is tampered or if labels are missing. A Product shall not be exchanged / returned if it is without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Similarly, if the Product is not accompanied by Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as "bundles" or "combos" with the product at the time of return / exchange, in that case also, return / exchange will not take place. As such, Product should also be returned with all the above said accessories and combos so as to enable us to initiate the exchange or return process.
Cancellation Policy:
You can cancel your order fully or partially anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we shall refund any payments already made by you for the order as per the prevailing Refund Policy. Please contact us at the given customer care number or email us at: support@lexecute.storefor cancellation or modification of your Order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of Order can't be done/accepted once the products under your order is released for dispatch/ shipped out from our delivery location.
NOTE:- ALL RETURNS, EXCHANGE AND CANCELLATION OF PRODUCTS ARE SUBJECT TO MANUFACTURER'S WARRANTIES AND THE INOVICE TERMS AND CONDITIONS.
Delivery/Shipping Policy:
Delivery Timelines: We will make every effort to get your order delivered to you as per your convenient/ chosen available slot. The products ordered by You shall be available for delivery as per allotted delivery slot during the delivery hours, namely, 07:30 hours to 21:30 hours on all days. If you fail to take delivery on the agreed slot as mentioned above, your order and delivery thereof shall be treated as cancelled. At the time of taking delivery of the products, you shall quote the PIN Number at the Delivery Point. The person at the Delivery Point authorized to deliver the product may decline to deliver the product if he finds any inconsistency as regards Order No. / PIN No or any other detail of the order. Subject to availability of the ordered product at the Delivery Point on the delivery day, Lexecute shall deliver the product to you as per schedule, failing which Lexecute shall inform you with a revised schedule for delivery of the Product. You may ask for cancellation/modification of Order on account of this. It is your responsibility to count and check all the products while accepting the Products as per your Order. No dispute will be entertained by Lexecute once you accept the products at the Delivery Point. You shall accept the product without demur in if the products delivered to you are in accordance with your order, or in case of loose Fruits and Vegetables, if there is minor weight variation due to moisture loss.
We request you to check all the Products at the time of delivery. Complaint pertaining to short weight will not be entertained, if the complaint is not lodged immediately on delivery.
Shipping Charges:
A minimum Delivery charge of Rs.50/- will be leviable for each delivery. However Lexecute may run certain promotions / offers or prescribe minimum order value for each transaction to waive the delivery charges. Further, the Delivery Charges may be increased depending on the distance.
Order Tracking:
Once your order has been dispatched from our delivery point, an email or an SMS will be sent to you on the email address and mobile number provided by you under "Billing Address" and Order placed with us. You can track your order online by the ID Tracking number sent to you by us on your Mobile/Email ID. You may also log on to your account on the website and application or use the "Track my Order" link on the website and application to track your order.
Order-Splitting:
Sometimes we may not be in a position to deliver an order to a particular location due to the nature of the product, its availability or due to the service limitations of our courier and logistic partners. In such cases, you may receive the items (of a single order) at different points of time or through different courier partners. The status of all items within an order can be tracked online.
Delivery Locations:
We currently deliver orders to selected pin codes/areas across a city within India only. You may check the delivery serviceability of your area/locality with our customer care number or by writing to us at support@lexecute.store.
SPECIAL PROMOTIONS
Lexecute may at its sole discretion run certain Special Promotions form time to time under additional specific terms and conditions which shall be published on our website and application. The participation in such promotions is absolutely voluntary. Certain benefits of such promotions including cash back in customers store credit wallet shall have limited validity at the sole discretion of Lexecute and maximum up to 6 months from the date of transaction. Any dispute regarding the non-receipt of promotion benefit must be brought to notice of Lexecute within 30 days from the date of end of offer / promotion. Without prejudice to the generality of this section the total liability of Lexecute to you for all liabilities arising out of such promotions be it in tort or contract is limited to the maximum value of the benefit / discount applicable to the specific promotion. However in case of missing a delivery in transit, our liability is limited only to delivery at a later agreed time at no additional charge.
TERMINATION POLICY
This User Agreement shall be effective form the date and time of your acceptance of the Terms of the Website and application and remain in force unless and until terminated by either of us. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to us. Upon any termination of the User Agreement by either of us, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
Privacy policy:
Use of this Site is subject to our Privacy Policy. We respect your privacy and shall not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. You agree to respect the privacy and confidentiality of others. We reserve the right to change or update these policies at any time without any prior notice effective immediately upon posting to this site.
Waiver:
Our failure to enforce any provision of the Terms or respond to a breach by you shall not in any way waive our right to enforce subsequently any provision of the Terms or to act with respect to similar breaches.
Entire Agreement:
This agreement constitutes the entire and final agreement regarding the Website and application and its contents, and supersedes any prior or contemporaneous communications between you and us regarding the Website and application and its contents.
Reserved Rights of LEXECUTE:
We may discontinue this Website and application at any time and for any reason, without notice. All rights not expressly granted herein are hereby reserved to us.
Applicable Law AND Governing Jurisdiction:
These conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of these terms and conditions, user agreement, privacy policy or the documents they incorporate by reference and/or your use of the Website and application shall be governed and construed in accordance with the laws of India, notwithstanding any conflicts of law. In case of any dispute, You specifically consent to submit the dispute arising out of these terms and conditions/User agreement to the jurisdiction of courts of New Delhi, India only..
DISCLAIMER
You acknowledge and undertake that you are accessing the services on the Website and application and transacting at your own risk and are using your best and prudent judgment before placing any order or availing the services or entering into any transactions with us through our Website and application. We shall not be held liable nor responsible for any representations or warranties/guarantees of the products save and except the limited manufacturer's warranty/guarantee on the respective Product is assigned unto us and we hereby expressly disclaim and any all responsibility and liability in that regard. The Website and application provides Content without any warranties or guarantees and in an "As Is" and "where is" basis. You must bear the risks associated with the use of the Site. This Website and application provides content from other Internet sites or resources and while Lexecute and its software support service provider tries to ensure that material included on the Website and application is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Lexecute and its affiliates shall not be held responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website and application. Lexecute, its affiliates or its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website and application or that the operation of the Website and application will be error free and/or uninterrupted. Consequently, Lexecute and its affiliates/associates assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and application; and/or any interruption or errors in the operation of the Website and application. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Lexecute nor shall Lexecute have any obligations or liabilities in respect of any transactions on the website.
Lexecute Store. Makes it clear that the contents placed herein are in the form of electronic record as provided in The Information Technology Act, 2000, "hereinafter to be referred to as the IT Act”, and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) under IT Act which mandates for publishing of rules and regulations, privacy policy and terms of use for access or usage of the Website and application. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name https://lexecute.store/ ("Website and application") is an e-commerce portal owned and operated by Lexecute Industries, having its registered office at C 240-241, Pandav Nagar, Delhi-110092 (India). Your use / access of the Website and application, its related sites and hyperlinks, shall be governed by the terms and conditions, policies, rules of Lexecute “Terms” posted on the Website and application from time to time. These Terms apply to all users (whether Registered user or Guest User) of the Website and application.Again, you are hereby reminded to read the Terms and conditions very carefully before using the Website and application since your use of the Website and application is subject to your acceptance of and compliance with the Terms and conditions. If you do not agree or if you are not willing to be bound by the terms and conditions of this User Agreement and any Rules and Policies of Lexecute, please do not click on the "I Accept" button / check box or on the "Continue" button or the "Pay Now" button and do not use the Website and application. By subscribing to or using the website and application or any of our services through the Website and Application you agree that you have read, understood and are bound by the Terms, Policies, directions of Lexecute Industries regardless of how you subscribe to or use the Website and Application. This Agreement comes into effect upon your "Acceptance" of these terms and conditions ("Terms") however Lexecute Industries. at its sole discretion reserves its right not to accept a user from registering on the Website and Application without assigning any reason thereof.
The Terms and Conditions are as hereunder:
1. Age and Eligibility:
To register with & shop with lexecute.store website and Application, you must be eighteen years of age or over and at the same time you should be of sound mind and be capable to contract in terms of the provisions of the Indian Contract Act and other applicable laws. Our website and application is not meant for children under the age of 18. If we become aware that a child and / or customer is under the age of 18 and / or is incompetent to enter into contract as mentioned above, but has registered and / or is using our Website and application, we are entitled to remove his or her account from our system and cancel any order placed by him or her without any explanation.
2. Account Details, Responsibility and Maintenance of Personal Data:
You can use the services offered by the Website and application as a "Registered User". As part of the registration process on the Site, Lexecute may collect certain personally identifiable information about you including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us in “Your Account” area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on the Lexecute website area meant for that purpose. Lexecute.store reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
3. Veracity of Information:
The User hereby affirms that the information provided by him / her is true, correct and complete to the best of his / her knowledge and belief. The User agrees and undertakes that he / she will be solely responsible in the event of any inaccuracy or deviation therefrom at a later stage. The User agrees to comply with all applicable laws in connection with the use of the Website and application, as well as such further conditions as may be added in any written or on-screen notice from us.
4. Good Behaviour and Conduct:
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Lexecute.store, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following purposes:
(a) for fraudulent purposes, or in connection with a criminal offense or other unlawful activity;
(b) to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam;
(c) to cause annoyance, inconvenience or needless anxiety.
(d) to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website and application.
Further, you agree and undertake not to display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which you do not have any legal right;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner what so ever;
(c) harms minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy;
(e) violates any law for the time being in force;
(f) impersonates another person;
(g) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(h) contains any Trojan horses, worms, time bombs, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
Further, Further, You, as a Buyer / User, understand that upon initiating a transaction you are entering into a legally binding and enforceable contract with Lexecute.store to purchase the products and /or services from Lexecute website and / or Application and pay the transaction price to Lexecute using appropriate Payment Facility.
You, as a Buyer / User, do understand that the all payment facility may not be available in full or in part for certain category of products and for certain locations and hence you may not be entitled to use that Payment Facility in respect of the transactions for those products or locations.
AND , You, as a Buyer / User, also understand that reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website and application is not permitted.
5. Availability of Website and application and its services:
The Website and Application is controlled and operated by Lexecute from India for specified locations and Lexecute makes no representation that the materials are appropriate or will be available for use in other locations. If you use this website / Application out of India or at places other than specified on the Website, you are entirely responsible for compliance with all applicable local laws.Lexecute may have several other websites and applications offering products, services, content and various other functionalities (collectively the "Services") to specific regions worldwide. The Services offered in one region may differ from those in other regions due to availability, local or regional laws, shipment and other considerations. Lexecute does not make any warranty or representation that a user in one region may obtain the Services from the Lexecute site in another region and Lexecute may cancel a user's order or redirect a user to the site for that user's region if a user attempts to order Services offered on a site in another region. Information that Lexecute publishes on the World Wide Web may contain references or cross references to Lexecute products, programs and services that are not announced or available in your country or region. Such references do not imply that Lexecute intends to announce such products, programs or services in your country or region.
6. Privacy Norms:
Please review our Privacy Norms, which also govern your visit to lexecute.store, to understand our practices. The personal information / data provided to us by you during the course of usage of lexecute.store website and / or Application will be treated as strictly confidential and in accordance with the Privacy Norms and other applicable laws and regulations. If you object to your information being transferred or used, please do not use the website and / or the Application.
7. Access to Lexecute Website and / or Application and respective Permission:
We will do our best to ensure that availability of the website should be uninterrupted and that transmissions should be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
Lexecute grants you a limited, revocable permission to access and make personal use of this Website and application, but not to download or modify it, its Contents or any portion of it, except with express written consent of Lexecute. This permission does not include any resale or commercial use of this website and / or Application or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website and application or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools. The use of the Website and application and its Contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content. Including the content but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Website and application are original to Lexecute and are owned and controlled or licensed by us, and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights.
Except as expressly provided in Terms of Use, no part of the Website and application and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website and application or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent.
8. Offer, Acceptance and Contract qua Products/Services:
All products/services and information displayed on Website and application constitute an "invitation to offer". Your order for purchase constitutes your "offer". All orders placed by you on the Website and application are subject to availability and acceptance by us and conditional on your acceptance and adherence to these terms and conditions.
As stated above, our publication on website / application is not ‘Offer’ rather only ‘invitation to offer’ and your order is an offer to us to buy the product(s). We will confirm our acceptance of your offer either through an e-mail / SMS or through shipment of the items you requested.
Upon placing an order, you will receive an e-mail confirming receipt of your order with details (the "Order Confirmation E-mail"). The Order Confirmation E-mail is an acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. Our acceptance to your offer takes place and the contract of sale for a product ordered by you concludes only upon actual dispatch of products to you and an e-mail confirmation in that regard is sent to you (the "Dispatch E-mail"). We, at our sole discretion, reserve our right to limit the quantity of items and cancel any order, even after acceptance. Lexecute has complete right to accept or reject an order placed online. No act or omission of Lexecute prior to actual dispatch of the product(s) ordered will constitute an acceptance of your offer. You hereby agree not to dispute the discretionary decision of Lexecute in this regard.
9. Applicability of Prospective Terms with retrospective effect:
You will be subject to the policies, conditions and Terms of use in force at the time that you use the website and application or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).
10. Communication and e-communication:
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from specified locations. You further agree and acknowledge that Lexecute is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on lexecute.store. When you place an order on our Website and application or send e-mails to us, you are communicating with us electronically so you must provide a valid mobile phone number / email address and your address while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Website and application or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
11. Obligations for Communication:
(a) You shall not acquire any ownership rights by downloading material /Contents from this website and application.
(b) You shall read the Terms and policies of website and application and agree to accept the Terms before use of Website and application.
(c) You shall abide by the Terms and Policies of Website and application.
(d) Neither copy or modify the Contents of the website and application nor use the Website and application for commercial purpose.
(e) You shall purchase the product(s) from this Website and application for your internal / personal purpose and not for resale by you or any other person.
(f) You shall comply with all applicable laws in connection with your use of the Website and application, and such further limitations as may be set forth in any written or on-screen notice from us.
(g) You shall not refuse to accept the delivery of the Products under your order upon delivery except for damages and deficiencies
(h) You shall authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website and application.
12. Authenticity / Exactness / Accuracy of product:
We have made significant efforts to accurately display the colours / dimension / specification of authentic products that appear on the Website and application. However, we do not warrant/guarantee that product description or other content of this Website and application is authentic, accurate, complete, reliable, current, or error-free. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colours, dimension, specifications of products offered on this Website and application.
13. Copyright:
All Contents included on the website and application, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Lexecute, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. All software used on this website is the property of Lexecute, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws. You may not systematically extract/ or re-utilise parts of the contents of the website without Lexecute and / or its affiliate’s (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Lexecute and / or its affiliate’s (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial parts of this website (eg: prices and product listings) without Lexecute and / or its affiliate’s (as may be applicable) express written consent.
14. Trademarks:
The trademark ‘Lexecute’, its logo and all products and logos denoted with TM are trademarks owned or registered trademarks of Lexecute or its affiliates. Lexecute’s / lexecute.store’sgraphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Lexecute and the same cannot be used in connection with any product or service that does not belong to Lexecute, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lexecute. All other trademarks not owned by Lexecute that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lexecute.
15. Intellectual Property Right:
Lexecute and its affiliates or its content suppliers respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us with your concerns.
16. Delivery/Shipment of Product:
Delivery of the Products under your Order in the Website and application shall be made as per our Delivery/shipment policy mentioned on the website. Title of the Product shall pass on to you upon receipt of payment.
17. Limitation on Liability:
In no event shall we or our affiliates be liable for any special, indirect, incidental, consequential or exemplary damages including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website and application, its services or this User Agreement whatsoever, whether in an action of contract, negligence or other tortious action. Without prejudice to the generality of this section the total liability of Lexecute to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. However in case of missing a delivery in transit, our liability is limited only to delivery at a later agreed time at no additional charge.
18. Amendments:
Lexecute reserves its right to amend the Website and application, Policies, Conditions or Terms of use and at any time without prior notice. All such updates and amendments shall be posted on the Website and application and will be effective from the time of its posting on the Website and application. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement, Terms and Policies.
19. Severability:
If any of these Terms is deemed invalid, void or unenforceable in whole or in part for any reasons, such invalidity or unenforceability condition or part thereof will be deemed severable and will not affect the validity and enforceability of any remaining condition or part of such condition / Terms.
20. Indemnification:
You agree to indemnify, defend and hold harmless us and affiliates including employees, directors, officers, agents and their successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us arising out of your actions or inactions or result from your breach of the Terms and Conditions herein or any document incorporated by reference/hyperlink or infringement of intellectual property rights or your violation of any law, rules or regulations or the rights of any third party. Further, you hereby expressly release Lexecute and / or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the Manufacturers / Brand owners of the Products purchased through the website and application and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
21. Price Policy:
Prices and taxes thereon in respect of all products are subject to change from time to time, without prior notice by Lexecute. We strive to provide you with the best prices possible on our Website and application. All the products listed on the Website and application will be sold at Indian Rupees either at Maximum Retail Price (MRP) (inclusive of all taxes) or at an Offer / discounted price with taxes, unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged to you on the date of delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food products prices do change on a daily basis. In case of products such as Fresh Food, Vegetables and Fruits etc. the delivered weight may have variance and product will be billed accordingly on the actual weight. There may be cases where M.R.P. of the product delivered is different from the M.R.P. quoted / reflected on the Website and application due to various reasons including time lag in updating prices post changes in M.R.P. or product belonging to a different batch or different M.R.P.s being used by manufacturers in different regions. Despite our best efforts, there may be an instance of mispricing of items in our catalogue / offer on Website and application. However, we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, you may return at the time of delivery or we may not supply the product unless the problem get resolved and if you do not want to purchase the Product in such higher price we shall cancel your order and refund you the amount paid by you for such cancelled transaction as per existing refund policy.
Our online price may not match with offline price at store. You shall not raise any dispute on the same.
22. Payment Policy:
Lexecute offers you multiple payment options both online and offline however Lexecute reserves its right to add or delete any mode of payment without any prior notice. Here are the following modes:
A. Offline Payment Mode:
Cash on Delivery (CoD) - Buyer needs to make payment in cash to the delivery person at the time of receipt of delivery of the Products at its delivery location. For CoD Payment option, maximum order value is Rs.19000/- However Lexecute can change this limit without further notice.
Food Coupons on Delivery -- Food Coupons shall be accepted at the sole discretion of Lexeccute against value of Ready to Eat / certain category of food items on the invoice at the time of Delivery of Products at the delivery location. Items permissible for purchase through food coupons shall change without prior notice and you shall have the option to cancel the item/order or shall pay in cash or card.
Card on Delivery:A mobile EDC machine may be made available at your door step to facilitate payment by Credit / Debit Card. However due to prevailing network condition in your area or any technical glitch in the equipment or due to any other reason if the EDC terminal is not able to collect the payment, you shall make payment by cash.
In cases where payment is attempted but remains unsuccessful and a successful charge slip does not get generated, you shall make the payment in cash for that particular order. In certain cases though you may receive a payment confirmation sms from your bank, the amount generally gets reversed in the same account. You may raise the incident with customer care number on the back of card to reverse the amount in case of unreasonable delay, Lexecute will not be responsible for such failed attempts due to any network or technical reasons. We on our part, upon request of customer, after due verification with our back end team may give a written confirmation of the non-receipt of payment for you to appropriately take up with card issuing bank.
B. Online Payment Mode:
(a) Debit Cards
(b) Credit Cards
(c) Wallet Payment
(d) Net Banking
Acceptance of Payment:
We accept payments made by most of the major credit/debit cards issued in India. Acceptance of card payment is at the sole discretion of Lexecute and you may be asked to submit copy of photo identity proof too. However Lexecute reserves its right to deny acceptance of card payment without any prior notice. We don't accept internationally issued credit/debit cards and certain cards issued by banks in India too.
Order:
You can place your order with us either on our Website and application or over phone and choose any of our payment modes made available to you. In case of payment to be made offline, Buyer needs to pay the invoice amount in cash / coupon / card at the time of delivery of the Product at its doorstep/preferred location. Orders will be processed for shipment/delivery upon selection of your preferred delivery location, date and time and confirmation by us. Lexecute may change maximum order value of COD and items/locations available for COD without prior intimation.
Lexecute reserves its right to change the price of any product in the Website and application any time without any notice. Prices stated at the time of an order is placed shall apply in respect to that order.
Certain Payment Conditions:
While availing any of the payment method (s) available on the Website and application, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to Lack of authorization for any transaction/s; or Exceeding the present limit mutually agreed by you and your issuing bank; or Any payment issues arising out of the transaction; or Decline of transaction for any other reason/s. All payments made against the purchases of products on Website and application by you shall be in Indian Rupees only. Website and application will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website and application. You represent and confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid credit card details to carry out a transaction on the Website and application. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. In case of payment made through online, before shipping / delivering your order to you, we may request you to provide copy of photo identity proof document as acceptable to Lexecute to establish your ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users. Lexecute reserves the right to impose limits on the number of transactions which Lexecute may receive from an individual valid credit/debit/ valid bank account and reserves the right to refuse to process transactions exceeding such limit. Lexecute also reserves its right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by buyer with Lexexcute or breach/violation of any law or any charges imposed by bank or breach of any policy. Lexecute may do such checks as it deems fit before approving the buyer's order ) for security or other reasons at the discretion of Lexecute. As a result of such check if Lexecute is not satisfied with the creditability of the Buyer or genuineness of the transaction, it will have the right to reject such order. Lexecute may delay dispatch or cancel any transaction at its sole discretion, if Lexecute is suspicious of any Buyer's authenticity or activity or if the Buyer is conducting high transaction volumes, to ensure safety of the transaction. Further, in cases where the payment of an online order does not get successfully communicated to our system due to any network or technical issue between intermediary, bank or payment gateway, the order shall not be processed and a refund will be initiated for the same. However in an unsuccessful attempt if the customer’s account gets debited, such amounts generally gets auto reversed in the same account. However Lexecute shall not be held responsible for such amounts debited in unsuccessful attempts and customer can raise reversal request with their bank should there be any unreasonable delay in refund.
Buyer acknowledges that Lexecute will not be liable for any damages, interests, claims etc. resulting from not processing a transaction or any delay in processing a transaction which is beyond control of Lexecute.
POLICY QUA RETURN, EXCHANGE, CANCELLATION & REFUND:
Return & Refund Policy:
We endeavour to provide the best quality products every single time you order with us. We have a "no questions asked return and refund policy" which entitles all our customers to return the product at the time of delivery if they are not satisfied with the quality, freshness or physical condition of the product. At the time of delivery, we will take the returned product back with us and if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases. After the delivery, the amount shall be refunded to you through the same mode of payment or via credit to your store credit account which can be used for subsequent purchases. Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the product(s), purchased from us under your order maximum within 3 days from delivery. However, for perishable items, this limitation of return in only 1 day from delivery.
We do not make any cash refunds. In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking. The amount will be refunded to you between 3-15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us and we will gladly help you. Alternatively at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
Exchange Policy:
All products listed on our Website and application can be exchanged or returned subject to the following conditions:
Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange you must return the product to us in the same original condition as is supplied by us.
A Product shall not be returned / exchanged if it is damaged due to mishandling or is tampered or if labels are missing. A Product shall not be exchanged / returned if it is without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Similarly, if the Product is not accompanied by Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as "bundles" or "combos" with the product at the time of return / exchange, in that case also, return / exchange will not take place. As such, Product should also be returned with all the above said accessories and combos so as to enable us to initiate the exchange or return process.
Cancellation Policy:
You can cancel your order fully or partially anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we shall refund any payments already made by you for the order as per the prevailing Refund Policy. Please contact us at the given customer care number or email us at: support@lexecute.storefor cancellation or modification of your Order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of Order can't be done/accepted once the products under your order is released for dispatch/ shipped out from our delivery location.
NOTE:- ALL RETURNS, EXCHANGE AND CANCELLATION OF PRODUCTS ARE SUBJECT TO MANUFACTURER'S WARRANTIES AND THE INOVICE TERMS AND CONDITIONS.
Delivery/Shipping Policy:
Delivery Timelines: We will make every effort to get your order delivered to you as per your convenient/ chosen available slot. The products ordered by You shall be available for delivery as per allotted delivery slot during the delivery hours, namely, 07:30 hours to 21:30 hours on all days. If you fail to take delivery on the agreed slot as mentioned above, your order and delivery thereof shall be treated as cancelled. At the time of taking delivery of the products, you shall quote the PIN Number at the Delivery Point. The person at the Delivery Point authorized to deliver the product may decline to deliver the product if he finds any inconsistency as regards Order No. / PIN No or any other detail of the order. Subject to availability of the ordered product at the Delivery Point on the delivery day, Lexecute shall deliver the product to you as per schedule, failing which Lexecute shall inform you with a revised schedule for delivery of the Product. You may ask for cancellation/modification of Order on account of this. It is your responsibility to count and check all the products while accepting the Products as per your Order. No dispute will be entertained by Lexecute once you accept the products at the Delivery Point. You shall accept the product without demur in if the products delivered to you are in accordance with your order, or in case of loose Fruits and Vegetables, if there is minor weight variation due to moisture loss.
We request you to check all the Products at the time of delivery. Complaint pertaining to short weight will not be entertained, if the complaint is not lodged immediately on delivery.
Shipping Charges:
A minimum Delivery charge of Rs.50/- will be leviable for each delivery. However Lexecute may run certain promotions / offers or prescribe minimum order value for each transaction to waive the delivery charges. Further, the Delivery Charges may be increased depending on the distance.
Order Tracking:
Once your order has been dispatched from our delivery point, an email or an SMS will be sent to you on the email address and mobile number provided by you under "Billing Address" and Order placed with us. You can track your order online by the ID Tracking number sent to you by us on your Mobile/Email ID. You may also log on to your account on the website and application or use the "Track my Order" link on the website and application to track your order.
Order-Splitting:
Sometimes we may not be in a position to deliver an order to a particular location due to the nature of the product, its availability or due to the service limitations of our courier and logistic partners. In such cases, you may receive the items (of a single order) at different points of time or through different courier partners. The status of all items within an order can be tracked online.
Delivery Locations:
We currently deliver orders to selected pin codes/areas across a city within India only. You may check the delivery serviceability of your area/locality with our customer care number or by writing to us at support@lexecute.store.
SPECIAL PROMOTIONS
Lexecute may at its sole discretion run certain Special Promotions form time to time under additional specific terms and conditions which shall be published on our website and application. The participation in such promotions is absolutely voluntary. Certain benefits of such promotions including cash back in customers store credit wallet shall have limited validity at the sole discretion of Lexecute and maximum up to 6 months from the date of transaction. Any dispute regarding the non-receipt of promotion benefit must be brought to notice of Lexecute within 30 days from the date of end of offer / promotion. Without prejudice to the generality of this section the total liability of Lexecute to you for all liabilities arising out of such promotions be it in tort or contract is limited to the maximum value of the benefit / discount applicable to the specific promotion. However in case of missing a delivery in transit, our liability is limited only to delivery at a later agreed time at no additional charge.
TERMINATION POLICY
This User Agreement shall be effective form the date and time of your acceptance of the Terms of the Website and application and remain in force unless and until terminated by either of us. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to us. Upon any termination of the User Agreement by either of us, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
Privacy policy:
Use of this Site is subject to our Privacy Policy. We respect your privacy and shall not intentionally monitor or disclose any private messages or address information unless required by law, regulation or court order. You agree to respect the privacy and confidentiality of others. We reserve the right to change or update these policies at any time without any prior notice effective immediately upon posting to this site.
Waiver:
Our failure to enforce any provision of the Terms or respond to a breach by you shall not in any way waive our right to enforce subsequently any provision of the Terms or to act with respect to similar breaches.
Entire Agreement:
This agreement constitutes the entire and final agreement regarding the Website and application and its contents, and supersedes any prior or contemporaneous communications between you and us regarding the Website and application and its contents.
Reserved Rights of LEXECUTE:
We may discontinue this Website and application at any time and for any reason, without notice. All rights not expressly granted herein are hereby reserved to us.
Applicable Law AND Governing Jurisdiction:
These conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of these terms and conditions, user agreement, privacy policy or the documents they incorporate by reference and/or your use of the Website and application shall be governed and construed in accordance with the laws of India, notwithstanding any conflicts of law. In case of any dispute, You specifically consent to submit the dispute arising out of these terms and conditions/User agreement to the jurisdiction of courts of New Delhi, India only..
DISCLAIMER
You acknowledge and undertake that you are accessing the services on the Website and application and transacting at your own risk and are using your best and prudent judgment before placing any order or availing the services or entering into any transactions with us through our Website and application. We shall not be held liable nor responsible for any representations or warranties/guarantees of the products save and except the limited manufacturer's warranty/guarantee on the respective Product is assigned unto us and we hereby expressly disclaim and any all responsibility and liability in that regard. The Website and application provides Content without any warranties or guarantees and in an "As Is" and "where is" basis. You must bear the risks associated with the use of the Site. This Website and application provides content from other Internet sites or resources and while Lexecute and its software support service provider tries to ensure that material included on the Website and application is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Lexecute and its affiliates shall not be held responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website and application. Lexecute, its affiliates or its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website and application or that the operation of the Website and application will be error free and/or uninterrupted. Consequently, Lexecute and its affiliates/associates assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website and application; and/or any interruption or errors in the operation of the Website and application. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Lexecute nor shall Lexecute have any obligations or liabilities in respect of any transactions on the website.
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